Frequesntly Asked Questions

Where do we go when we arrive?

Please make your way to the Milestones of Flight entrance (identifiable by the sculpture). Please note that the museum opens at 10am. If your party arrives before this time please wait in your coach or by the museum entrance until 10am as we cannot let you into the museum before this time.

Are all parts of the Museum accessible to wheelchair users?

Yes, all parts of the museum are accessible to wheelchair users. However, it is important that you notify us in advance so that necessary access arrangements can be made.

How much is the Museum's admission price?

Admission to the museum is free of charge.

Is there a place to deposit bags and coats?

Storage capacity is extremely limited and cannot be guaranteed. We recommend that bags and coats are kept to a minimum and either left on the coach or carried around.

Is there a designated lunch area?

Yes, there is a picnic Area in Aeronauts interactive centre. However, schools on booked programmes have a priority as lunch needs to be timetabled to fit around workshops. On weekends/school holidays the picnic area is used by families and may become filled very quickly. If the weather is nice and you would prefer to eat outside we have an out door picnic area near the Battle of Britain Hall.

Does the Museum allow the use of cameras?

Yes, you can use cameras, camcorders etc throughout your visit in any part of the museum.

Will we have a personal guide throughout the day?

No, you are expected to make your own way around the museum. However, please check our website for relevant educational resources which may help you throughout your visit. http://www.rafmuseum.org.uk/london/learning/resource_materials.cfm

Does the Museum have a shop?

Yes, there is a shop in the Historic Hangars building.

What do I do if my question isn't on the list?

For any other questions please check out our website www.rafmuseum.org or contact one of the team on 020 8358 4896 or learning-london@rafmuseum.org.