Frequently Asked Questions
Where do we go when we arrive?
When you arrive on site, please book in at the Visitor Centre (glass fronted building) Welcome Desk where staff will be available if you have any questions Please note that the Museum opens at 10.00am. If your party arrives before this time please wait in your vehicle or by the Museum entrance until 10.00am as we cannot allow access into the Museum before this time. If you have booked in advance of your arrival any guidebooks, simulator ride tickets or 4D Theatre tickets these will be awaiting collection for you at the Museum's Welcome Desk.
What are the car parking charges?
If you are arriving by car or motorbike you will be required to pay for parking. The charges are £3.00 for up to 3 hours and £4.00 for 3 to 8 hours. If there is more than one motorbike per bay, please purchase one ticket only. Coaches and minibuses are not required to pay car parking charges. Blue badge holders are required to pay for car parking.
Are all parts of the Museum accessible to wheelchair users?
Low level barriers ensure excellent viewing of exhibits for all visitors. There are wide aisles in the hangars ensuring access for pushchairs and wheelchairs is very easy. A limited number of manual wheelchairs and motor scooters (weather permitting) are available for loan on site. We do not charge a hire fee but would appreciate if you would be kind enough to leave a donation. These are available on a first come first served basis at the Welcome Desk on arrival in the Visitor Centre.
How much is the Museum's admission price?
Admission to the Museum is free of charge.
Is there a place to deposit bags and coats?
Storage is not available. We recommend that bags and coats are kept to a minimum and either left on the coach or carried around.
Is there a designated lunch area?
Catering facilities at Cosford include a restaurant in the Visitor Centre and café within the National Cold War Exhibition.
The refuel restaurant is open daily from 10.00am – 3.30pm and covers all your food and drink needs during your visit at the Museum. You can join us for breakfast between 10.00am-11.00am, or later in the day there is a large selection of grab and go sandwiches and drinks, along with a lunch menu served from 12noon – 2.30pm.
Citroen H Van
Enjoy light snacks and refreshing drinks served from a classic Citroen H Van located deep within the National Cold War Exhibition.
Open Monday - Friday 10.30am – 3.00pm and Weekends 10.30am – 4.00pm (School Holidays 10.30am – 4.00pm).
Does the Museum allow the use of cameras?
Photography, including filming, the taking of digital images and the use of flash, is permitted, but solely for private use.
Will we have a personal guide throughout the day?
The Museum can organise tours for pre-booked groups; prices are variable depending on the type of tour booked. Our team of volunteer guides have an interest in aviation and the RAF. If your group would like an in-depth tour of the aircraft including specific technical information, please contact 01902 376 200. Please give as much notice as possible to guarantee availability.
You are of course free to make your own way around the Museum.
Does the Museum have a shop?
We would be delighted to welcome you to our Museum shop located on the lower level in the National Cold War Exhibition. A giant statue of Lenin is positioned above the tills and will help you find us! You will find a wide range of books, DVDs, models, prints, gifts, clothes, toys and pocket-money souvenirs to suit any budget. There are also bargains to be found on the nearly new aviation bookstall. You can also shop online at and sign up to the shop e-newsletter to receive special offers. Groups of no more than 10 children should visit the shop at any one time, and should be accompanied by an adult.
Does the Museum have public liability insurance?
Yes, the RAF Museum has Public Liability Insurance of up to £5 million.
What do I do if my question isn't on the list?
For any other questions please contact one of the team using the details given in the Information Box at the top of this page.