Retail Delivery Assistant

The Museum is looking for a Retail Delivery Assistant.

About the role

Retail Delivery Assistant
Permanent
Part-time – 25 hours per week
London
£16,393 per annum

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

We are looking to recruit a Deliveries Assistant in our retail team.

You will be responsible for the receipt, manual handling, reconciliation, and digital recording of the museum’s retail stock deliveries. There will be the need to maintain a tidy and efficient stock room and to ensure all deliveries and required stock reach the shop floor without delay.

There will also be an expectation to perform other activities within the retail department, as and when required. This will include customer-facing roles.

You should be self-motivated and diligent and have the ability to work to deadlines, whilst working alone, or as part of the wider retail team. You will have excellent customer service skills, a friendly attitude and the ability to multi-task.

You must be able to demonstrate an ability to deliver exceptional visitor service, ensuring that the experience provided by The Royal Air Force Museum exceeds the expectations of all visitors and that they are delighted with our first-class service and connected with our compelling stories.

This is a part-time role, working 25 hours per week, 5 hours per day on any 5 days out of the 7-day week, including weekends and bank holidays.

This role will be based at our London site.

To apply:

• Please provide your current CV with a supporting statement which provides specific examples which demonstrate how you meet the competencies in the person specification. Please note that the shortlisting process will give greater weighting to the essential technical competencies. Please send the completed documents to jobs@rafmuseum.org with ‘Retail Delivery Assistant’ on the subject line.

• Closing date for applications: 12 November 2023

• Interviews will take on: 24 November 2023

Download job description here