The Museum is looking for a Visitor Experience Assistant.
Location: Cosford
Salary: 18,712.71
Employment Contract Type: Permanent - Part-time
Closing Date: 05/06/2022 11:59 pm
Interview Date: 14/06/2022
About the role
Visitor Experience Assistant
Permanent
Up to 35 hours per week
Midlands
£18,712.71 per annum
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
This is an exciting time to join an award-winning museum as it develops and delivers programmes supporting its growth and community activities.
The Museum is looking to appoint a Visitor Experience Assistant.
The Visitor Experience Assistant will deliver a range of visitor experiences, providing consistently high standards of customer care and actively support strategic priorities of the museum especially in relation to interpreting the story of the RAF and increasing commercial income.
The position requires excellent communication skills with a positive and enthusiastic aptitude to deliver a warm welcome to everyone they meet.
This position is permanent. The working hours each week will be dependent on business requirements (35 hours per week during peak season and 30 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional evening/overnights.
The roles will be based at our Midlands site.
To apply:
• Please provide your current CV with a supporting statement which provides specific examples which demonstrate how you meet the competencies in the person specification. Please note that the shortlisting process will give greater weighting to the essential technical competencies. Please send the completed documents to jobs@rafmuseum.org with ‘Visitor Experience Assistant – up to 35 hours per week’ on the subject line.
• Closing date for applications: 5 June 2022
• Interviews will take place on: 14 June 2022
Download job description here