The Museum is looking for a fixed term Visitor Experience Assistant.
Location: Midlands
Salary: £14,763.58
Employment Contract Type: Fixed term - Part-time - 1250 hours
Closing Date: 15/11/2023 11:59 pm
Interview Date: 28/11/2023
About the role
Visitor Experience Assistant
Fixed term (up to 31 October 2024)
Part-time – Annualised: 1250 hours
Midlands
£14,763.58 per annum
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
This is an exciting time to join an award-winning museum as it develops and delivers programmes supporting its growth and community activities.
The Museum is looking to appoint a Visitor Experience Assistant on an annualised contract.
The Visitor Experience Assistant will deliver a range of visitor experiences, providing consistently high standards of customer care and actively support strategic priorities of the museum especially in relation to interpreting the story of the RAF and increasing commercial income.
The position requires excellent communication skills with a positive and enthusiastic aptitude to deliver a warm welcome to everyone they meet.
The position is fixed term, working 1250 hours annually. The working hours each week will be dependent on business requirements (maximum 35 hours per week during peak season and minimum 10 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional evening/overnights.
The roles will be based at our Midlands site.
To apply:
• Please provide your current CV with a supporting statement which provides specific examples which demonstrate how you meet the competencies in the person specification. Please note that the shortlisting process will give greater weighting to the essential technical competencies. Please send the completed documents to jobs@rafmuseum.org with ‘Visitor Experience Assistant – 1250 hours’ on the subject line.
• Closing date for applications: 15 November 2023
• Interviews will take place on: 28 and 29 November 2023
Download job description here