The Museum is looking for a Retail Supervisor.
Location: Midlands
Salary: £10,417.68
Employment Contract Type: Permanent - Part-time - 14 hours per week
Closing Date: 08/01/2024 11:59 pm
Interview Date: 18/01/2024
About the role
Retail Supervisor
Permanent
Part time – 14 hours per week (weekends only)
Midlands
£14,417.68 per annum
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Museum is looking to recruit an experienced Retail Supervisor.
Assisted by the Retail Manager, you will be responsible for supervising day to day retail operational activity and ensuring the provision of consistently high standards of customer care to actively support the strategic priorities of the Museum. You will help to maximise the commercial return from the Museum’s retail activities and experiences as well as supporting all commercial operations, delivering an excellent visitor experience. You will actively contribute to the interpretation of the story of the RAF and support daily operations across the Museum.
The right candidate will have a proven track record in commercial retail sales, EPOS and stock control systems coupled with the promotion and delivery of a high standard of customer service and care. We are looking for someone with prior supervisory experience and passion in leading and motivating a team, as well as driving the standards of both service and sales.
Travel between the Museum’s sites will be necessary from time to time as well as attending off site events, trade shows and training courses, which may require overnight stays.
This is a part-time, permanent role, working 14 hours per week, 7 hours per day on Saturdays and Sundays. There will be a requirement to work early mornings/evenings as necessary.
The role will be based at our Midlands site.
To apply:
• Please provide your current CV with a supporting statement which provides specific examples which demonstrate how you meet the competencies in the person specification. Please note that the shortlisting process will give greater weighting to the essential technical competencies. Please send the completed documents to jobs@rafmuseum.org with ‘Retail Supervisor – weekend only’ on the subject line.
• Closing date for applications: 8 January 2024
• Interviews will take place on: 18 January 2024
Download job description here