The Museum is looking for a Visitor Experience Assistant.
Location: Cosford
Salary: £10,500
Employment Contract Type: Permanent - Part-time - Annualised - 1000 hours
Closing Date: 10/10/2021 11:59 pm
Interview Date: 18/10/2021
About the role
Visitor Experience Assistant
Permanent
Part-time – Annualised: 1000 hours
Cosford
£10,500 per annum (FTE £19,110)
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Cosford. RAF Museum Enterprises Ltd is the trading arm of the RAF Museum with all profits gift-aided to the Museum to support its charitable activities. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire everyone. Our overall vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
The Museum is looking to appoint a Visitor Experience Assistant on an annualised contract.
The Visitor Experience Assistant will deliver a range of visitor experiences, providing consistently high standards of customer care and actively support strategic priorities of the museum especially in relation to interpreting the story of the RAF and increasing commercial income.
The position requires excellent communication skills with a positive and enthusiastic aptitude to deliver a warm welcome to everyone they meet.
This position is permanent, working 1,000 hours annually. The working hours each week will be dependent on business requirements (maximum 35 hours per week during peak season and minimum 7 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional overnights.
To apply:
• Please provide your current CV with a supporting statement which provides specific examples which demonstrate how you meet the competencies in the job description. Please note that the shortlisting process will give greater weighting to the essential technical competencies. Please send the completed documents to jobs@rafmuseum.org with ‘Visitor Experience Assistant (1000 hours)’ on the subject line.
• Closing date for applications: 10 October 2021
• Interviews will take place on: 18, 19 and 20 October 2021
In light of the recent health climate concerning the Coronavirus, we will be carrying out all interviews via Microsoft Teams. We will confirm the arrangements to all candidates selected for interview.
Download job description here