Schools FAQs

Each school party visit has their own designated timetable to meet the requirements of students and teachers. Our Access and Learning team liaise directly with schools, however we have included some of the frequently asked questions listed below.

COVID-19 Update

Please be advised that face coverings are mandatory in all Museum spaces unless you are exempt.

A lunch space will be allocated for your group but please leave the area as you found it. Sanitising equipment will be available. Hand sanitiser will be available in every hangar as will toilets and other restroom facilities. All communal facilities are cleaned regularly by a professional cleaning team. Please have one staff member enter the Visitor Centre on arrival to book your school group in. 

We have adapted our school visits to comply with government guidelines surrounding COVID-19. Please download our site map and our risk assessment for more information on what to expect from your visit.

Where do we go when we arrive?
On arrival, the organising teacher/adult needs to report to a member of staff in the Visitor Centre. A member of the Access and Learning Department will come out to greet you. Please note that the Museum opens at 10.00am. If your party arrives before this time, please wait in your coach or by the entrance to the Visitor Centre until 10.00am as we cannot allow entrance into the Museum before this time.

Are all parts of the Museum accessible to wheelchair users?
Yes, all parts of the Museum are accessible to wheelchair users. It is helpful if you inform us prior to your visit if there are wheelchair users within your party.

Will we have a personal guide throughout the day?
Your chosen activity is led by Museum staff. Visits to other parts of the Museum are led by the teachers themselves, but there are members of staff available in all buildings if you have questions.

Should we adhere to the timetable at all times?
The timetable is flexible; however there are some elements that must be adhered to at the specified times e.g. your workshop and lunch space.

Is there a designated lunch area?
You will be allocated a dedicated lunch space that will not be used by any other groups. We are currently asking that schools take home their lunch time rubbish from their packed lunches. All tables and chairs are cleaned before your use and wipes and hand sanitisers are available.
If you require a bag to take any rubbish home, please ask the learning team as we do have them available if needed.


If the weather is suitable, and you would prefer to eat outside, we also have an outdoor picnic areas on site.

Please note, there are no facilities for storing lunches and bags, so groups are advised to carry these around site or leave on transport.

How do I pay?
All payments are to be invoiced. At this time, the Museum will not be accepting cash or cheque payments for school visits.

Cancellation Policy
If you need to cancel your booking but give less than two weeks’ (10 working days) notice, you will be charged in full. Likewise, if your school fails to arrive on the booked date of your activity, you will also be charged in full.

What do I do if my question isn’t on the list?
For any other questions please contact one of the team on 01902 376 200 or


Make a booking School visits available 10:00am - 4:00pm Monday – Thursday. Workshops/activities must be pre-booked. 

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Contact us

T: 01902 376 200

Access & Learning,
Royal Air Force Museum Cosford,
Shifnal, Shropshire, TF11 8UP

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