Museum Accessibility Midlands | RAF Museum Midlands

The RAF Museum Midlands is committed to being open and accessible to everyone.

If you have any questions please email midlands@rafmuseum.org or call us on 01902 376 200.

General Access

Around the Museum

We have step-free access around our site. All of our hangars offer the following:

Wide aisles, enabling access for wheelchairs and pushchairs
Lifts to upper levels
Seating for breaks during your visit
A limited number of manual wheelchairs and motor scooters (weather permitting) are available for loan on site at no charge, but donations are welcome
Free Wi-Fi is available

Assistance Dogs

Animals, other than Assistance Dogs accompanying their owners, are not allowed inside any building. Please be aware that there is no parking with shade on a hot day.

Exhibitions

Large print guides are available online for the exhibitions in Hangar 1 and Hangar 6 and also the Battle of Britain exhibition. Printed copies of these are also available in the hangars
All films have subtitles
All audio handsets have an integrated hearing loop, switch hearing aid to T position
Many exhibitions include tactile models
RAF Museum Guide: When you see an icon of a mobile device, enter the text into your browser to access display information. For example: rafm.guide/spitfire

More info

Videos explaining accessibility in various areas of the Museum are given below:

Arrival and Visitors Centre (2 mins 11 secs)
Test Flight and War in the Air Hangars (4 mins 43 secs)
The National Cold War Exhibition (5 mins 54 secs)
Hangar 1 (4 mins 2 secs)

The RAF Museum Midlands Access Statement can be downloaded as a pdf below:

RAF Museum Midlands Accessibility Guide

Our Facilities

Quiet Rooms

We have Quiet Rooms available throughout the museum which you can use. Please ask a member of staff if you need help finding a Quiet Room.

Parking

The Museum offers designated parking for disabled visitors which is near to the entrance.

All parking information

Toilet Facilities

Toilets and baby change facilities are available in the Visitor Centre, Test Flight, National Cold War Exhibition and Hangar 1.

Our Visitor Centre now also houses a Changing Places Toilet. Features that this Changing Places Toilet offers include:

Ceiling track hoist for full room coverage
Adult size height adjustable changing table
Shower
Peninsular WC
Height adjustable wash basin
Privacy Screen
Emergency alarm system
Grab rails and drop-down support rails
Hand drying equipment
Large waste bin and sanitary/medical waste disposal bin
Large paper/couch roll and dispenser

Info for visitors with…

Dementia

The RAF Museum has been accredited as a Dementia Friendly Venue.

Neurodiversity

This guide may be useful for planning your visit.

We have quiet rooms available throughout the museum.

Wheelchairs or mobility difficulties

We have step free access around our site and lifts to upper levels. The Museum has a number of manual wheelchairs and mobility scooters available free of charge. These are available on a first come first served basis.

Mobility scooters are welcome on site.

Public Events - Accessibility Information

Activity Type A

These activities have a designated start time and participants must complete the activity within the time frame, alongside other participants. There will not be the option to begin, leave the activity and return to complete later.

Activity Type B

These activities have a session time where participants can walk up and interact at their own timing, with the potential to leave and return at their own leisure. This allows participants to come and go at their own discretion and decide whether the activity at the time is too busy with other participants etc. However the activity must be completed within the session time, or return if there are more sessions that day.

Activity Type C

These activities are held where participants must be in the same space for the duration such as talks, films, shows etc. Participants must arrive before the activity begins to ensure time to sit down or find a space and then must stay there for the duration. These activities are normally busy and can be loud depending on the activity.

Activity Type D

These activities include aircraft or vehicle access and are limited to numbers and time spent aboard. Participants will have to complete the access during their timed slot and alongside other participants. Participants will not be able to leave and return to complete the access.

Access and Accessibility