What’s on to commemorate VE Day? Learn more

Access and Accessibility

The RAF Museum Midlands is committed to being open and accessible to everyone.

If you have any questions please email midlands@rafmuseum.org or call us on 01902 376 200.

General Access

Around the museum

We have step-free access around our site. All of our hangars offer the following:

  • Wide aisles, enabling access for wheelchairs and pushchairs
  • Lifts to upper levels
  • Seating for breaks during your visit
  • A limited number of manual wheelchairs and motor scooters (weather permitting) are available for loan on site at no charge, but donations are welcome
  • Free Wi-Fi is available
Assistance Dogs

Animals, other than Assistance Dogs accompanying their owners, are not allowed inside any building. Please be aware that there is no parking with shade on a hot day.

Exhibitions
  • Large print guides are available online for the exhibitions in Hangar 1 and Hangar 6 and also the Battle of Britain exhibition. Printed copies of these are also available in the hangars
  • All films have subtitles
  • All audio handsets have an integrated hearing loop, switch hearing aid to T position
  • Many exhibitions include tactile models
  • RAF Museum Guide: When you see an icon of a mobile device, enter the text into your browser to access display information. For example: rafm.guide/spitfire
More info

Videos explaining accessibility in various areas of the Museum are given below:

The RAF Museum Midlands Access Statement can be downloaded as a pdf below:

Our Facilities

Quiet Rooms

We have Quiet Rooms available throughout the museum which you can use. Please ask a member of staff if you need help finding a Quiet Room.

Parking

The Museum offers designated parking for disabled visitors which is near to the entrance.

All parking information
Toilet Facilities

Toilets and baby change facilities are available in the Visitor Centre, Test Flight, National Cold War Exhibition and Hangar 1.

Our Visitor Centre now also houses a Changing Places Toilet. Features that this Changing Places Toilet offers include:

  • Ceiling track hoist for full room coverage
  • Adult size height adjustable changing table
  • Shower
  • Peninsular WC
  • Height adjustable wash basin
  • Privacy Screen
  • Emergency alarm system
  • Grab rails and drop-down support rails
  • Hand drying equipment
  • Large waste bin and sanitary/medical waste disposal bin
  • Large paper/couch roll and dispenser

Info for visitors with...

Dementia

The RAF Museum has been accredited as a Dementia Friendly Venue.

Neurodiversity

This guide may be useful for planning your visit.

We have quiet rooms available throughout the museum.

Wheelchairs or mobility difficulties

We have step free access around our site and lifts to upper levels. The Museum has a number of manual wheelchairs and mobility scooters available free of charge. These are available on a first come first served basis.

Mobility scooters are welcome on site.

Further information

If you have any questions please email midlands@rafmuseum.org or call us on 01902 376 200.

More topics