Schools FAQs

Each school party visit has their own designated timetable to meet the requirements of students and teachers. Our Access and Learning team liaise directly with schools, however we have included some of the frequently asked questions listed below.

Please download an example of our site map and our risk assessment for more information on what to expect from your visit.

Where do we go when we arrive?

On arrival, the organising teacher/adult needs to report to a member of staff in the Visitor Centre. A member of the Access and Learning Department will come out to greet you. Please note that the Museum opens at 10.00am. If your party arrives before this time, please wait in your coach or by the entrance to the Visitor Centre until 10.00am as we cannot allow entrance into the Museum before this time.

Are all parts of the Museum accessible to wheelchair users?

Yes, all parts of the Museum are accessible to wheelchair users. It is helpful if you inform us prior to your visit if there are wheelchair users within your party.

Will we have a personal guide throughout the day?

Your chosen activity is led by Museum staff. Visits to other parts of the Museum are led by the teachers themselves, but there are members of staff available in all buildings if you have questions.

Should we adhere to the timetable at all times?

The timetable is flexible; however there are some elements that must be adhered to at the specified times e.g. your workshop and lunch space. These will typically be highlighted in a different colour to show that they are static. 

Is there a designated lunch area?

You will be allocated a dedicated lunch space.  All tables and chairs are cleaned before your use and wipes and hand sanitisers are available. If the weather is suitable, and you would prefer to eat outside, we also have outdoor picnic areas on site.

Please note, there are no facilities for storing lunches and bags, so groups are advised to carry these around site or leave on transport.

How do I pay?

You can pay by cash, card, cheque or via invoice. Cheques are to be made payable to Royal Air Force Museum. Invoices are processed after your visit. 

Cancellation Policy

If you need to cancel your booking but give less than two weeks’ (10 working days) notice, you will be charged in full. Likewise, if your school fails to arrive on the booked date of your activity, you will also be charged in full. If you need to change your date or cancel your booking entirely, please do email us at or call us on 01902 376208.

What do I do if my question isn’t on the list?

For any other questions please contact one of the team on 01902 376 208 or


Make a booking School visits available 10:00am - 4:00pm Monday – Thursday.
Workshops/activities must be pre-booked. 

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Contact us

T: 01902 376 208

Access & Learning,
Royal Air Force Museum Midlands,
Cosford, Shropshire, TF11 8UP

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