Access and Accessibility

We have step-free access around our site. All of our hangars offer the following:

• Wide aisles, enabling access for wheelchairs and pushchairs
• Lifts to upper levels
• Seating for breaks during your visit
• Free Wi-Fi is available

These resources may be useful in planning your visit.

• Access Guide
• Sensory Map

Assistance dogs are welcome at the Museum and water bowls can be requested at the entrance. No other dogs or animals are allowed on our site.

Please note that there is no shaded parking available at our site, which may pose a risk to animals left in vehicles on hot days.

• Large print guides are available online for the exhibitions in Hangar 1 and Hangar 6 and also the Battle of Britain exhibition. Printed copies of these are also available in the hangars
• All films have subtitles
• All audio handsets have an integrated hearing loop, switch hearing aid to T position
• Many exhibitions include tactile models
• RAF Museum Guide: When you see an icon of a mobile device, enter the text into your browser to access display information. For example: rafm.guide/spitfire

The Museum's fire alarms are sound only. Museum staff wearing red or high-visibility vests will direct visitors to the nearest exit.

The Museum offers designated parking for disabled visitors which is near to the entrance.

All parking information

All our hangars have accessible toilets. All have baby changing facilities and in Hangar 2 you will find a Changing Places Toilet.

Changing Places toilets include:

• A height adjustable adult-sized changing bench
• A full coverage hoist system
• Adequate space in the changing area for a disabled person and up to two carers
• Centrally placed toilet with room either side

We have Quiet Rooms available in H1, H3,4,5 and H6 which you can use. Please ask a member of staff if you need help finding a Quiet Room.

We have step free access around our site and lifts to upper levels.

The Museum has manual wheelchairs, mobility scooters and a rollator available free of charge. These are available on a first come first served basis.

Mobility scooters are welcome on site.

This wheelchair and walking aid guide may be useful for planning your visit.

The Museum is currently working towards achieving the Autism Friendly Award.

This neurodivergent visitor guide may be useful for planning your visit.

We have quiet rooms available throughout the Museum.

The RAF Museum has been accredited as a Dementia Friendly Venue.

If you would like to find out more about a visit to the Museum, you may wish to use this visual story or watch the video below.

SEND Family Backpacks are available to borrow from the main entrance.

If you wish to prepare your child for a visit to the Museum, you may wish to use this visual story. You may also wish to use this visual timetable.

We also have a sound trail which you can access via a mobile phone or tablet.