- Plan your day
- Things to see and do
- What’s going on?
- Group visits
- Onsite and online workshops
- Self-guided visits
- School Booking Form
- School Resources
- Literacy and Numeracy Boosters
- Family Resources
- Little Swifts
- Special Events for Schools
- Home Education
- Venue hire
- Conference and exhibition
- Evening receptions and dining
- Filming and photography
- Day delegate rates
- Hire charges
- Room capacities
- Catering and suppliers
- Service quality
- Corporate event enquiry
- Our Local Community
The Royal Air Force Museum London welcomes everyone and aims to ensure an enjoyable visit for all. If you need any assistance in addition to the facilities detailed below, please do ask any member of staff (look for the red jackets!)
For information about how to get to the Museum, visit our ‘How to reach us‘ page.
The Museum offers designated parking for disabled visitors which is near to the entrance (car parking charges apply). We operate an ANPR (Automatic Number Plate Recognition) system in the car park – you will need to pay for parking as you exit the Museum through Hangar 1 or pre pay when you book your timed entry ticket.
The Museum has a number of manual wheelchairs available free of charge. These are available on a first come first served basis.
We have step-free access around our site. All of our hangars offer the following:
- Wide aisles, enabling access for wheelchairs and pushchairs
- Lifts to upper levels
- Seating for breaks during your visit
- Free Wi-Fi is available
All our hangars have accessible toilets. All have baby changing facilities except Hangar 2 where you will find a Changing Places Toilet.
Features that this Changing Places Toilet offers include:
• a height adjustable adult-sized changing bench
• a full coverage hoist system
• adequate space in the changing area for a disabled person and up to two carers
• centrally placed toilet with room either side
• mobile screen to allow privacy
• wide tear off paper dispenser
• large waste bin for disposable pads
• grab rails and alarm cord
• basin with thermostatic mixer taps
• standard height toilet with flush lever
• non-slip floor
- Large print guides are available online for the exhibitions in Hangar 1 and Hangar 6
- All the films in Hangars 1 and 6 have subtitles
- All audio handsets in Hangar 1 and 6 have an integrated hearing loop, switch hearing aid to T position
- Exhibitions in Hangars 1 and 6 include tactile models. ‘RAF Stories’ in Hangar 1 also includes smells and sounds, bringing the exhibits to life
- RAF Museum Tours: When you see an icon of a mobile device, enter the text into your browser to access display information. For example: rafm.tours/spitfire
Assistance dogs are welcome at the Museum and water bowls can be requested at the entrance. No other dogs or animals are allowed on our site.
We have Quiet Rooms available on request in Hangars 1 and 6.
Information for visitors with autism
Information for wheelchair users
Our fully accessible Changing Places Toilet is located in Hangar 2.
This guide for wheelchair users may be useful for planning your visit.
Information for families
If you wish to prepare your child for a visit to the Museum, you may wish to use this visual story.
The Museum's fire alarms are sound only. Museum staff wearing red or high-visibility vests will direct visitors to the nearest exit.
Wearing of Facemasks
We strongly recommend that all visitors wear a face covering when visiting our galleries, shop and restaurant* unless they were previously exempt from doing so. You will not need to wear one when outside in our green spaces, unless it makes you more comfortable to do so. We would also ask that when in our buildings that our visitors be aware of others around them and where possible maintain a social distance of 1 metre.
*Except when seated.
If you have any further questions about accessibility please contact the Museum on 020 8205 2266 or email us at Access.London@rafmuseum.org