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Self guided visits FAQs

The following FAQs are for those who are visiting the Museum on a self-guided visit. If you are visiting to take part in one of our paid-for workshops please to our booked workshops FAQs. 

If you have not booked yet then please do fill out our online booking form.

Where do I go once we've arrived?

The Museum is open from 10.00am

Please head straight to the main entrance (Hangar 1) and enjoy your day!

Where can I find the Pre-visit resources, Risk Assessment etc?

Please see the following links

site map

Museum risk assessment

View available resource materials

Do you have parking and is there a car park charge?

Parking for coaches is free but must be booked in advance as we have limited spaces. All other vehicles will incur a small car park charge: £3.00 for up to three hours and £4.00 for three to six hours (per vehicle).

Where do I have lunch and do you have bag/coat storage?

If you plan on having lunch at the Museum please do let us know. We have limited space and will advise the best time for you to have lunch. In terms of bag storage, we have limited storage and as such priority goes to schools who are booked onto paid-for workshops.

Please be aware that you may be subject to a bag check on your visit to the Museum. We appreciate your patience and understanding while these are taking place.

What can we do whilst visiting the Museum?

We have six hangars to explore with Hangars 1 and 6 having recently been redeveloped with new exhibitions; with lots of opportunities to get hands-on! It is important to note that pupils must be supervised at all times.

Groups are welcome to make sketches of our aircraft, however we do ask that only dry media is used. Our resources page may also help with ideas for additional things to do during your visit. 

Is the Museum accessible to all?

The Royal Air Force Museum London welcomes everyone and aims to ensure an enjoyable visit to all. We offer a wide range of facilities for visitors who require additional assistance during their visit.

All parts of the Museum site are accessible to wheelchair users. For further information about accessibility please click here.

Do you have a Museum shop?

Our Museum shop can be found in Hangar 1. It is advisable to visit this before leaving the Museum. Hangar 1 is both the entry and exit point to the Museum. 

How do I book for the simulator or 4D theatre?

These can't be pre-booked and are operated by the shop. If you have any enquiries regarding these please do give the shop a call on 020 8205 6867.

Can I come on a pre-visit?

A pre-visit to our site is advisable as there's lots to see! If you are able to visit between 10.30am and 4.00pm (Monday to Friday) a member of the Access & Learning team may be available to have a quick chat with you on your pre-visit. To enquire further please do email us: learning-london@rafmuseum.org

What is the Cancellation Policy?

Please let us know as soon as posisble, particularly if you were arriving by coach as this will free up spaces (no charge is incurred for self-guided visit cancellations).

Any other queries?

Please contact us on 020 8358 4896 or email us: learning-london@rafmuseum.org