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FAQs
The following FAQs are for those who are visiting the Museum on a self-guided visit. If you are visiting to take part in one of our workshops please refer to our booked workshops FAQs.
Do I need to book? 
Yes, please fill out our schools online booking request form. Once processed, we’ll send you full visit information.
Can I come on a pre-visit? 
Yes, we recommend a pre-visit to explore the Museum and speak to staff. Email: learning-london@rafmuseum.org to arrange.
Do you have parking and is there a car park charge? 
Coach and minibus parking is free for pre-booked schools. Other vehicles may be charged. For self-guided groups, please ask staff for access to Door 19 to log your registration and avoid charges.
Where do I go once we’ve arrived? 
Please head directly to the main entrance (Hangar 1 – H1) and enjoy your day at the Museum.
Where can I find pre-visit resources and risk assessments? 
You can find our site map, risk assessment, and resource materials on our website.
Where do I have lunch and is there storage? 
We may be able to reserve lunch space if no workshops are booked that day. Email learning-london@rafmuseum.org at least one week in advance. Bag storage is not available for self-guided groups.
What can we do during the visit? 
Explore six hangars and our green space. Pupils must be supervised. Dry media sketching is welcome. Our online resources offer activity ideas.
Is the Museum accessible? 
Yes, all Museum areas are accessible to wheelchair users. Let us know in advance if you need any additional arrangements. View accessibility info.
Do you have a Museum shop? 
Yes, the Museum shop is located in Hangar 1.
How do I book the simulator or 4D theatre? 
Call 020 8205 6867 or book the simulator online. For the 4D theatre, click here. Onsite payments are card only.
What is your cancellation policy? 
Please let us know as soon as possible if you need to cancel. No charges apply for self-guided cancellations, but early notice is appreciated, especially for coach arrivals.
Any other queries? 
Contact us at learning-london@rafmuseum.org or call 020 8358 4896.