Schools FAQs

Can I come for a pre-visit?

Yes – we would highly recommend coming for a pre-visit so that you can familiarise yourself with the Museum, the facilities and spaces you will be using. To book a pre-visit and for more information, please email: learning-london@rafmuseum.org

Do I need to book?

Yes – please fill out our schools online booking request form. Once we have processed your booking, we will send further information about your visit.

Do you have parking and is there a car park charge?

Coach and minibus parking is free for schools that have pre-booked. A charge applies for parking other vehicles.

Schools arriving by coach or minibus (pre-booked): If your school has booked to attend a schools’ workshop, you will be met in the car park by one of our volunteers who will note your coach or minibus number plate registration and will ensure you receive free parking.

Where do I go on arrival?

Our volunteers will meet you once you’ve arrived at the Museum and we are open to the public. If arriving by coach, please stay on it where he/she will meet you. If you’re coming via public transport, please head straight to the main entrance (Hangar 1) where he/she will meet you.

Once they’ve met you, they will explain where to meet for your workshop and where lunch will be. Then they will take you to where your bags and coats can be stored for the day.

Where can I find pre-visit resources, risk assessment etc?

Please see the following links:

• Site Map
• View available resource materials
• Click here for the risk assessment (includes onsite, online and Covid-19)

How can children get the most out of the workshop?

Our workshops are designed to fit around your curriculum. Let us know on your booking form what your Learning Objectives are and speak to your presenter at the start of the workshop so they can pitch the workshop for you.

For pre- and post-visit resources to help you make the most of your workshop, please check our resources pages.

What about us adults? How can we help?

We are a team with many years’ experience working with children. We know that the best school visits are those where teachers are as engaged as their students. So please, put your mobiles out of sight, keep chat with colleagues to a minimum and get ready to enjoy yourself!

Where do I have lunch and store bags/coats?

The location and timing of your lunch will be sent to you once the booking is confirmed. On the day of your visit, our volunteer(s) will take you to where bags and coats can be stored.

We have limited storage, so if possible please ask pupils to bring lunches in carrier bags as these take up less space and are easier to carry. Please avoid bringing any large or bulky items unless necessary.

We also have a café on site if you wish to purchase refreshments. If the weather is good, we have an outside picnic space.

Please be aware that you may be subject to a bag check on your visit to the Museum. We appreciate your patience and understanding.

What can I do outside of my workshop?

Outside of your workshop and lunch timings, please feel free to explore the Museum (we have six hangars and lots of green space). Pupils must be supervised at all times.

Groups are welcome to make sketches of our aircraft, but we ask that only dry media is used. Our resources pages may also help with ideas for additional activities during your visit.

Is the Museum accessible to all?

The Royal Air Force Museum London welcomes everyone and aims to ensure an enjoyable visit for all. We offer a wide range of facilities for visitors who require additional assistance.

All parts of the Museum are accessible to wheelchair users. However, it is helpful if you notify us in advance so that necessary access arrangements can be made. Click here for further information about accessibility.

How do I pay for my workshop(s)?

An invoice for your workshop(s) will be sent out by our finance department after the visit has taken place.

Do you have a Museum shop?

Our Museum shop can be found in Hangar 1.

How do I book for the simulator or 4D theatre?

Please contact the shop for details of when these are likely to open: 020 8205 6867
Or to book online for the simulator: click here
Or to book online for the 4D theatre: click here

Please note if you pay for this onsite you can only do so by card.

What is your cancellation policy?

If you need to cancel your booking but give less than two weeks’ (10 working days) notice, you will be charged in full. Likewise, if your school fails to arrive on the booked date of your activity, you will also be charged in full.

If you need to change your date, please email us at learning-london@rafmuseum.org or call 020 8358 4896.

If you need to cancel your booking entirely, the cancellation request must be received in writing.

Any other queries?

Please contact us on 020 8358 4896 or email learning-london@rafmuseum.org