The RAF Museum is now closed until at least 1 May 2020
please visit our Coronavirus Update page for further information

Coronavirus - Updates

On this page we will publish the latest news about what we are doing to ensure that our visitors, volunteers and staff can enjoy a safe environment in which to discover more about the RAF Story. 

Regular messaging will also be placed on our social media channels under the tag @rafmuseum. You can find us on TwitterInstagramLinkedin and on two dedicated pages on Facebook, RAF Museum London and RAF Museum Cosford.

You may also read here frequently asked questions we are receiving about what we are doing.

Our First World War in the Air Gallery in LondonOne of the aircraft in Cosford's National Cold War exhibition

Update - 17 March 2020

RAF Museum closed until at least 1 May 2020

The health and wellbeing of our visitors, volunteers and staff is our highest priority. In line with the latest advice from Public Health England, the Royal Air Force Museum at London, Cosford and Stafford will be closed temporarily from 6.00pm on 17 March until at least 1 May 2020.

The interior of our Hangar 6 in London

 

While we are closed, please keep in touch by visiting our social media channels and our website.  

We will continue to update them with the latest information. We look forward to seeing you again soon.

 

Paid For Experiences and Museum Events

If you have booked a ticket for a Spitfire 360 Degree flight in Cosford, our Dambusters VR experience or Spitfire Cockpit Tour in London or for any other Museum event before 1 May please email etickets@rafmuseum.org so that we can issue you with a refund or book you an alternative date. 

Please note that while we will try to process your request as quickly as possible, it may take up to 20 working days for this to happen. We would like to apologise for any disappointment that this announcement may cause.

Our Virtual Reality Zone at Cosford

At the moment, we are working with our various partners for all Museum events after 1 May to continue as planned. This decision will be reviewed and updated as required.

These will be communicated to the public via our website and social media channels.

 

Research Enquiries

As part of our closure, our Reading Room in will be closed until at least 1 May 2020.

We have also suspended our enquiries system, askcollections@rafmuseum.org, to all new enquiries.

If you are writing to us about an enquiry submitted prior to 17 March, these will be attended to when the Museum reopens and there is no need to re submit it to the team.

We will share updates on plans for re-opening through our website and social media channels.

 

General Telephone Enquiries

We have suspended our telephone enquiry service.

If you have a general enquiry about our London site, please email: london@rafmuseum.org

If you have a general enquiry about our Cosford site, please email: cosford@rafmuseum.org

A member of the team will answer your enquiry as soon as they can, but please bear in mind that it may take them longer than normal to do so.

Schools

All school activities (visits, workshops, events, outreach etc.) will be suspended during our closure period. Emails will be sent directly by our Access and Learning Teams at either site, giving further details and inviting teachers to re-book their classes later in the year.

STAAR 

The STAAR LogoOur intent is to still run our free STEM residential summer school at Cosford in late July. This will be kept under review. If you are a teacher and have a current Year 10 student who has shown an aptitude in STEM and would benefit from such a course we would love to hear from you still.  To find out more about this opportunity, please visit our STAAR pages. Our Summer Time Advanced Aerospace Residential school is generously funded by the Northrop Grumman Foundation.

Online Shop

Our online shopping service is continuing to run at rafmuseumshop.com, however please allow up to 28 days for your delivery.

How you can help us

If, during this difficult period, you would like to help us continue our goal of telling the RAF Story,please donate here

 

Update - 16 March 2020

In accordance with advice received from our partners we are now stopping the running of our Virtual Reality Experiences at both London and Cosford as of end of play today, as these experiences involve the sharing of facial equipment. At the same time, we have stopped giving Spitfire Cockpit Tours at our London site. If you have booked a ticket for a Spitfire 360 Degree flight in Cosford, or our Dambusters VR experience or Spitfire Cockpit Tour in London please email etickets@rafmuseum.org so that we may issue you with a refund. Please note that while we will endeavour to refund you as quickly as possible, it may take up to 20 working days for this to happen. We would like to apologise for any disappointment that this announcement may cause. 

Update - 13 March 2020

In light of the recent outbreak of the Coronavirus, COVID-19, the RAF Museum has enacted several precautionary measures to ensure the safety of our visitors:


- We are monitoring government advice
-      Working with other attractions to develop best practice
- Undertaking additional cleaning and additional training for our cleaning staff
- Signage to encourage personal hygiene

Should we receive notification from the government to close for a short period of time, we will follow instructions and communicate this via our website and social media channels.

 
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