How to make a research enquiry

London's Reading Room

Making the Museum’s collections available to its audience and enabling research to take place is fundamental to the Museum’s vision and purpose. The Museum’s remote enquiry service is returning to normal from 17 May. The collections enquiry team are returning to site on a regular basis - but not necessarily every day - and the team will be answering remote enquiries within 20 working days. If you have an enquiry please email

Please note

  • that the team are returning to site on a regular basis but not every day. If you need to leave a voicemail message the team will respond to this as soon as possible
  • that the team will be continuing to work through the enquiries received during lockdown until 18 June. If you do not receive a response to an enquiry submitted prior to 24 May by this date please resubmit

We are delighted to announce that the Museum’s Reading Room has reopened and we are now taking appointment requests for 29 June onwards.
We’ve made some changes to our reading room service. Please visit: to request an appointment and a member of the team will be in touch to confirm your booking.

To find out more read our Guide to using the reading room.

Reading Room guide

Please see the following documents for reading room and enquiry charges:


Detailed advice is available by downloading the following information documents:

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